Investigating Infrastructure for Implementing E-Learning: A Case Study of Badakhshan University

Abstract

E-learning has transformed education worldwide, providing flexibility and inclusiveness in learning, especially in developing countries like Afghanistan, and this study examined the infrastructure and readiness of Badakhshan University for implementing e-learning. The aim of this research is to identify the main infrastructure challenges and assess the organizational, technological and human capacity for implementing digital learning. Using a mixed-method approach, this research collected data by administering structured questionnaires to 114 respondents, namely students, instructors, and administrative staff, and document analysis was also used to support the findings. The findings indicate that while e-learning is highly valued among students and educators and they are ready to adopt this effective method, key barriers including insecure internet connectivity, lack of access to electronic devices, poor technical support, and low training of students and ICT staff pose a major challenge in implementing e-learning. Fortunately, despite these barriers, there is a favorable attitude towards e-learning adoption among most stakeholders, provided that programs for infrastructure development and capacity building are put in place. This research provides contextual evidence on e-learning readiness in a developing environment and provides policy-related recommendations to policymakers, university leadership, and development partners. The experience of Badakhshan University serves as a model for other similar universities in Afghanistan and beyond.